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... Whitelist Notifications From Secure Form Solutions

How to whitelist emails

In order to help ensure proper delivery of notifications from Secure Form Solutions (form_processor@alicorsolutions.com), you can add the address to your whitelist, also called the Approved or Safe Sender list. Click below to view instructions on how to do so for several popular ISP's, Mail Clients, Network Filters and Email Providers. If you need help, or don't see your provider/clint here, contact your IT professional or Alicor Solutions.

Browser-based PC Clients Mac Clients Providers/Filters

AIM Mail (AOL)

AIM

1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter form_processor@alicorsolutions.com and any additional information if you wish.
4. Click Add Contact button in the popup to finish.

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Comcast

Comcast

1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter form_processor@alicorsolutions.com.
6. Click Add.
7. Click Update to finish.

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Earthlink

Earthlink

1. Click Address Book.
2. Click the Companies (Domains) link in the top right corner.
3. Click Add.
4. Enter alicorsolutions.com.
5. Click Allow This Company (Domain) to finish.

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Gmail

Gmail

1. Open an email from Secure Form Solutions.
2. Click on the little down-pointing-triangle-arrow next to "reply."
3. Click Add (sender name) to contacts list to finish.

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Mobile.me

Mobile.me

1. Click the sender's name or email address in the header of the message you're viewing.
2. Click Add to finish.

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Net Zero

NetZero

1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter form_processor@alicorsolutions.com and any additional information if you wish.
5. Click Save to finish.

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Windows Live Hotmail

Windows Live Hotmail

1. Open an email from Secure Form Solutions.
2. Click Add to contacts next to the sender name to finish.

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Yahoo! Mail

Yahoo!

1. Open the email message from Secure Form Solutions.
2. Click Add to contacts next to the sender name to finish.
3. On the Add Contact popup, enter additional information if you wish.
4. Click Save to finish.

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Microsoft Outlook 2003

Outlook

1. Open the email message from Secure Form Solutions.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.

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Outlook 2007

Outlook 2007

1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.

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Outlook 2010

Outlook 2010

1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter the form_processor@alicorsolutions.com and any additional information if you wish.
7. Click OK to finish.

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Outlook Express

1. Open the email.
2. Left-click the sender icon, or right-click the senderĒs name.
3. Click “add to contacts.”
4. Click “save and close.”

 

Mozilla Thunderbird for PC

Mozilla Thunderbird

1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter form_processor@alicorsolutions.com and any additional information if you wish.
5. Click OK to finish .

Whitelist your Personal Address Book:

1. Click Tools.
2. Click Junk Mail Controls. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter .
3. Under Settings, update the White Lists module by selecting Personal Address Book from the pull down menu.
4. Check the box next to Do not mark messages as junk mail.
5. Click OK to finish.

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Outlook 2011 for Mac

Outlook 2011

1. Right-click on a message from Secure Form Solutions and select "Sender" and "Add to Contacts"
2. Click "Save and Close".

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Entourage

Entourage

1. Open the email message from Secure Form Solutions.
2. Right-click the sender's email address.
3. Click Add to address book.
4. Click Save to finish.

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Mac Mail

Mac Mail

1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter form_processor@alicorsolutions.com and any additional information if you wish. .
5. Click Edit to finish.

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Mozilla Thunderbird for Mac

Mozilla Thunderbird

1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter form_processor@alicorsolutions.com and any additional information if you wish.
5. Click OK to finish .

Whitelist your Personal Address Book:

1. Click Tools.
2. Click Junk Mail Controls. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter .
3. Under Settings, update the White Lists module by selecting Personal Address Book from the pull down menu.
4. Check the box next to Do not mark messages as junk mail.
5. Click OK to finish.

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Alicor Solutions

Alicor Solutions

 

  1. Log into your client area.
  2. In the hosting account functions area, click the button that says Back End beside the doamin name.
  3. Click on Mailscanner Configuration.
  4. Click Email Black/Whitelist settings.
  5. In the "Spam Whitelist" box type, "form_processor@alicorsolutions.com" and click the Change button.

 

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Postini

You do not need to whitelist email from Secure Form Solutions in Postini unless you find it trapped in the "Junk" area by Postini.

Log into your Postini account
Look to see if any email from Secure Form Solutions is listed in your Junk area
If you find email from form_processor@alicorsolutions.com in the Junk area, check the check box next to the email from form_processor@alicorsolutions.com
Click the "Deliver Selected" link at the very top of the Junk screen
On the next screen, click the "Approve Sender" check box next to the email from form_processor@alicorsolutions.com
Click the "Approve Selected Senders" button

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Barracuda Networks

The Barracuda Spam Firewall sends you daily quarantine summary reports. If you ever see a Secure Forms Solutions email in that list () click the whitelist link beside it. You should also check your quarantine inbox occasionally to make sure you didn't miss the addition in a daily report.

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AppRiver

Contact AppRiver or your IT professional to help you whitelist form_processor@alicorsolutions.com. Or check back here for updated information in the future.

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Below is information on how to whitelist Secure Form Solutions with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, ThunderBird and Postini. Even if your ISP or email program is not listed, with these instructions you should be able to figure out how to whitelist our email address at any ISP or with any email program.

Also, if you find email from form_processor@alicorsolutions.com in your spam or junk folder, please take that opportunity to tell your mail program that it is not spam by hitting the "not spam", "not junk" or similar button, as that will train your program to whitelist it.

 

 


AOL

To add form_processor@alicorsolutions.com to your AOL address book:
  1. Open an email from us and then click the 'This Is Not Spam' button
  2. Click the Mail menu and select Address Book
  3. Wait for the Address Book window to pop up, then click the 'Add' button
  4. Wait for the Address Card for New Contact window to load
  5. Paste form_processor@alicorsolutions.com into the 'Other E-Mail' field
  6. Make our "From" address, form_processor@alicorsolutions.com, the Primary E-Mail address by checking the appropriate box
  7. Click "Save"

 


Yahoo!

To whitelist form_processor@alicorsolutions.com with Yahoo!, you will need to set up a "filter" after first taking the following steps:

  1. If you find email from form_processor@alicorsolutions.com is going to your Yahoo! bulk folder, open it and click "Not Spam"
  2. Be sure that the address form_processor@alicorsolutions.com is not in your "Blocked Addresses" list. If form_processor@alicorsolutions.com is on your "Blocked Addresses" list, select it and click "Remove Block"

Now to create the filter:

  1. Open your mail and click on "Mail Options" in the upper right hand corner
  2. Select 'Filters' (in the bottom left corner)
  3. On the Filters page, click "Add"
  4. Select the "From header:" rule, and add "contains" and form_processor@alicorsolutions.com, which tells the system to put email with form_processor@alicorsolutions.com in your inbox and not the bulk folder.
  5. Click the "Choose Folder" pull down menu and select 'Inbox'
  6. Pick the Add Filter button

Hotmail

To whitelist our address with Hotmail you will need to add form_processor@alicorsolutions.com to your Hotmail Safe List. Here's how:

  1. First, if you find email from us in your Hotmail junk folder, open the email and click "Not Junk"
  2. Next, check to see if if the email address form_processor@alicorsolutions.com is on your Blocked Senders list. If you find form_processor@alicorsolutions.com on your Hotmail blocked senders list, select it and click on the "Remove" button.
  3. Next, open your mailbox and click "Options" in the upper right hand corner
  4. At the top of the page, click on the "Junk E-mail Protection" link
  5. Next, click on "Safe List", which is down near the bottom
  6. Copy and paste form_processor@alicorsolutions.com where it says "Type an address or domain"
  7. Click the "Add" button

Gmail

  1. First, if you find email from us in your Gmail spam folder, select our email and click the "Not Spam" button
  2. Next, open an email that you have received from us
  3. Click on the little down-pointing-triangle-arrow next to "Reply":
  4. Click "Add Secure Form Solutions to Contacts list"

 


Microsoft Outlook

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. Add form_processor@alicorsolutions.com where it says "Add address"
  5. Click OK

Thunderbird

To whitelist in Thunderbird, you will need to add form_processor@alicorsolutions.com to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.

  1. First, if you find email from form_processor@alicorsolutions.com in your Junk folder, right-click on our email and choose "Mark as Not Junk"
  2. Next, click the Address Book button
  3. Highlight the Personal Address Book
  4. Click on "New Card"
  5. In the "Contact" tab of the new card, copy and paste form_processor@alicorsolutions.com to the email dialog box
  6. Click "Ok"
  7. Next, to whitelist your address book, select "Tools > Junk Mail Controls" from the drop down menu
  8. Update the "White Lists" module under the "Settings" tab by selecting "Personal Address Book" from the drop down menu, and then check the box next to "Do not mark messages as junk mail"
  9. Click "Ok"

Apple Mail for OS X

  1. First, if email from form_processor@alicorsolutions.com ends up in your junk folder, highlight or open it and click "Not Junk" at the top of your screen.
Then:
  1. Go to Mail > Preferences from your Mail menu
  2. Go to the Rules tab
  3. Select Add Rule
  4. Give this rule a name such as "Secure Form Solutions"
  5. Create a rule that says "If any of the following conditions are met: 'From' 'Contains'" and then paste in "form_processor@alicorsolutions.com"
  6. From the actions, select 'Move message' to mailbox 'Inbox'.
  7. Click "OK"

 


Postini

You do not need to whitelist email from Secure Form Solutions in Postini unless you find it trapped in the "Junk" area by Postini.

  1. Log into your Postini account
  2. Look to see if any email from form_processor@alicorsolutions.com is listed in your Junk area
  3. If you find email from form_processor@alicorsolutions.com in the Junk area, check the check box next to the email from form_processor@alicorsolutions.com
  4. Click the "Deliver Selected" link at the very top of the Junk screen
  5. On the next screen, click the "Approve Sender" check box next to the email from form_processor@alicorsolutions.com
  6. Click the "Approve Selected Senders" button


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T. 888-578-0212
F. 215-449-2150
5125 W. Oquendo Rd. Suite 12
Las Vegas, NV 89118
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